The Transformer CLO
Good Morning Givers:
Here is your Weekly Relationship Contribution email from Givers University. This is an excerpt of a longer article. It is very interesting as it states what the real growth companies are doing going forward. Enjoy the article with our compliments.
In today’s dynamic business environment, workplace learning has become a key lever for success. And with that shift, the traditional role of the chief learning officer is changing. No longer are CLOs responsible just for training—making skills-based and compliance-oriented courses available to employees and perhaps running leadership-development programs. Instead, they’re embracing a more powerful role in which they reshape capabilities and organizational culture. We call this new type of leader the transformer CLO.
Transformer CLOs are strong senior managers whose mission is to help their companies and their employees thrive, even as technologies, business practices, and whole industries undergo rapid change. The transformer CLO role is not reserved for the lucky few whose CEOs see learning and development as essential; any CLO can take steps to fundamentally change the nature of learning in an organization.
We recently conducted extensive interviews with 21 senior learning officers at 19 large companies to find out how they conceive of their roles and organizations. This research, which builds on our prior work on digital leadership and culture, revealed that transformer CLOs are driving three principal types of change in their enterprises.
They’re transforming their organizations’ learning goals, shifting the focus from the development of skills to the development of mindsets and capabilities that will help workers perform well now and adapt smoothly in the future. They’re transforming their organizations’ learning methods, making them more experiential and immediate, and atomizing content for delivery when and where it’s needed. And they’re transforming their organizations’ learning departments, making them leaner, more agile, and more strategic.
The fast-changing nature of business today requires organizations in every industry to constantly enhance their capabilities. This presents an opportunity for CLOs to take on a more proactive and strategic role than ever before—to be transformers, not just trainers.
Transformer CLOs are positioning employees to succeed in their current jobs and adapt to future changes. They’re making learning and development an integral part of their companies’ strategic agendas. It’s a profound and important shift. “Learning is no longer just an HR function,” said Standard Chartered’s Clark. “It’s a core part of your business.”
By: Abbie Lundberg & George Westerman
https://hbr.org/2020/01/the-transformer-clo
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